PriceIndex

Email APIs · side by side

Customer.io vs Mailgun

Compare Customer.io, Mailgun by sending volume, delivery webhooks, inbound email, domain limits and retention.

Email APIs pricing calculator

These providers bill in different units. Each estimate uses its own workload; there is no same-volume price winner.

Customer.io

25K

Mailgun

100K

Customer.io

Custom / not listed

Custom / unlisted usage pricing · 25K profiles

Mailgun

$90 / mo

Scale · 100K emails

Listed USD plan fees and tracked usage only. Unlisted compute, transfer, extras, taxes and contract terms are excluded. Custom or unsupported plan usage is not estimated.

Email APIs overview & pricing

Provider
Customer.io
Customer.io
Mailgun
Sinch
Billing unit
Customer.io
profiles
Mailgun
emails
Plan at selected usage
Customer.io
Custom / unlisted usage pricing
Mailgun
Scale
Monthly estimate
Customer.io
Custom / not listed
Mailgun
$90/mo
Workload
Customer.io
25K profiles
Mailgun
100K emails
Free access
Customer.io
Trial
Mailgun
100 emails/day
Published plans
Customer.io
Essentials, Premium, Enterprise
Mailgun
Free, Basic, Foundation, Scale
Prices checked
Customer.io
2026-10-08
Mailgun
2026-10-08

Email APIs monthly cost

Customer.io: Not pricedMailgun: $90

Different workloads, separate estimates

Separate transactional delivery from campaigns, outreach and agent inboxes. Compare monthly sends and daily caps; contacts, seats and inboxes are not sending allowances. Budget separately for dedicated IPs, validation and attachments.

Email APIs feature comparison

Custom sending domains
Customer.io
Not listed
Mailgun
1,000
Log retention
Customer.io
Not listed
Mailgun
30 days
Message retention
Customer.io
Not listed
Mailgun
Up to 7 days
Inbound routes
Customer.io
Not listed
Mailgun
Full access
Email validations
Customer.io
Not listed
Mailgun
5,000 included
SAML SSO
Customer.io
Not listed
Mailgun
Phone & chat support
Customer.io
Not listed
Mailgun

Which email providers fit your needs?

Customer.io features & plan notes

  • Behavioral messaging
  • Lifecycle workflows
  • Event triggers

Mailgun features & plan notes

  • Email validation
  • Inbound routing
  • EU region
  • SAML SSO
  • 5,000 email validations
  • Dedicated IP pools
  • 30 days log retention
  • Extra emails from $1.10 / 1,000

How to compare email providers

Separate transactional delivery from campaigns, outreach and agent inboxes. Compare monthly sends and daily caps; contacts, seats and inboxes are not sending allowances. Budget separately for dedicated IPs, validation and attachments.

Browse Email APIs pricing

Customer.io vs Mailgun — FAQ

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